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Privacy policy – Maaiki (PTY) Ltd

28 October 2022                                                                                                                                                  Before accessing, browsing or using this website please be sure to review this privacy policy carefully. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.maaiki.co.za (the “Site”) – On this page, you’ll find all the information about what data we collect about our visitors and customers and how that data is used. 

We regularly review and, where necessary, update our privacy information. If we plan to use personal data for a new purpose, we update our privacy information and communicate the changes to individuals before starting any new processing.  

Personal Information will be understood in accordance with the definition provided in the Protection of Personal Information Act 4 of 2013 (“the Act”). In agreeing to this privacy policy you are giving consent as contemplated in section 69 of the Act.
 
If there is anything in this policy that you do not agree with, please do not continue to access, browse or use this website.

Who We Are:

Company name: Maaiki (PTY) Ltd                                                                                                                 Company Owner name: Natalie Tennant
Company registration number: 2016/427644/07
Registered Company Address: 555 Suikerbos Straat, Vaaloewer, Vanderbijlpark, Gauteng, 1900, South Africa
Place of Business: We are Currently Purely an Online Store with no Physical Retail Space.                                                                      Contact Number SA: +27680006842 And if we are in Eswatini: +26879471868          
Information Officer email address: info@maaiki.co.za

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

INFORMATION WE COLLECT

we may require you to provide us with personal information which includes but is not limited to –

your name

your email address

your physical address

your mobile number

You may choose to provide additional personal information to us, in which event you agree to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Woocommerce to power our online store. We also use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We will –

– treat your personal information as strictly confidential;

– take appropriate technical and organisational measures to ensure that your personal information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;

– provide you with access to your personal information to view and/or update personal details;

– promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information;

– provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable notice and request; 

– upon your request, promptly return or destroy any and all of your personal information in our possession or control; and

– not retain your personal information longer than the period for which it was originally needed, unless we are required by law to do so, or you consent to us retaining such information for a longer period.

BEHAVIOURAL ADVERTISING
As described above, we may use your Personal Information to provide you with advertisements or marketing communications we believe may be of interest to you.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

ACCEPTANCE                                                                                                                                                      By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all of its terms.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@maaiki.co.za

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